Last updated October 17, 2023
- If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you.
- Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (27.11.2014/29188) and other applicable laws regarding the sale and delivery of the products they purchase.
- Each purchased product is delivered to the person and/or organization at the address specified by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.
- The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as warranty certificate and user manual, if any.
- If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days.
- If the Buyer does not pay for the product he purchased or cancels it in his bank records, the Seller's obligation to deliver the product ends.
- If, after the product is delivered, it is determined that the credit card with which the buyer paid has been used unfairly by unauthorized persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer may return the product within 3 days, the transportation cost of which will be borne by the SELLER. must be returned to the SELLER.
- If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the Buyer. The buyer may request cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the obstacle is eliminated. If the buyer cancels the order; If the payment is made in cash, this fee will be paid in cash within 14 dayfrom the date of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer's account within 2-3 weeks
- The buyer will inspect the goods/services subject to the contract before receiving them; dents, broken, packaging torn, etc. Damaged and defective goods/services will not be received from the cargo company. The goods/services received will be deemed to be undamaged and intact. BUYER must protect the goods/services carefully after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The Invoice must be returned along with the product.
- BUYER; Within 14 (fourteen) days from the date of delivery of the product purchased to him/her or to the person/organization at the address indicated, he/she may exercise his right to withdraw from the contract by rejecting the goods without giving any reason, provided that he notifies the SELLER via the contact information below. In case of withdrawal, no refund will be made to the BUYER.
NAME: ASKUNICOM ARGE EĞİTİM DAN. HİZ. TİC. VE LTD. ŞTİ. ADDRESS: Halkalı Merkez Mah. Halkalı Cad. 281/23 Zaim Teknopark No:6 34303 Küçükçekmece/Istanbul EMAIL: support@soodesk.com PHONE: 05357789439 - If the buyer purchases a service, this 14-day period starts from the date of signing the contract. The right of withdrawal cannot be exercised in service contracts where the performance of the service begins with the approval of the consumer before the right of withdrawal expires.
- Expenses arising from the exercise of the right of withdrawal belong to the SELLER.
- In order to exercise the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not have been used within the framework of the "Products for which the Right of Withdrawal cannot be Exercised" provisions set out in this contract.
- The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions cannot be completed unless the RETURN INVOICE is issued.)
- The products to be returned must be delivered complete and undamaged, together with their box, packaging and standard accessories, if any.
- If the value of the goods decreases or the return becomes impossible due to a reason arising from the BUYER's fault, the BUYER is obliged to compensate the SELLER's damages in proportion to the fault. However, the BUYER is not responsible for any changes or deteriorations that occur due to the improper use of the goods or product within the right of withdrawal period.
- If the campaign limit amount set by the SELLER falls below due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
- Underwear bottoms, swimsuits and bikini bottoms, make-up materials, disposable products, goods that are prepared in line with the BUYER's request or clearly personal needs and cannot be sent back, goods that are in danger of rapid deterioration or that may expire, can be sent to the BUYER. Products that are not suitable for health and hygiene reasons to be returned if the packaging is opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated due to their nature, goods related to periodicals such as newspapers and magazines, other than those provided within the scope of the subscription agreement, Application system platform, which is called the platform and whose right to use is granted with a periodic licensing, services performed instantly in electronic environment or intangible goods delivered instantly to the consumer, and audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, If the packaging has been opened by the BUYER, its return is not possible in accordance with the Regulation. In addition, it is not possible to exercise the right of withdrawal regarding services that started to be performed with the approval of the consumer before the right ofvwithdrawal expires, in accordance with the Regulation.
- asdsadCosmetics and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridges, ribbons, etc.) must be returned in unopened, untested packages. They must be intact and unused.as
- BUYER accepts, declares and undertakes that in case of default when making payment by credit card, he/she will pay interest within the framework of the credit card agreement with the cardholder bank and will be responsible to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney's fees that may arise from the BUYER, and in any case, in case of default due to the BUYER's debt, the BUYER agrees to pay the damages and losses suffered by the SELLER due to the delayed performance of the debt.
- You can make a Bank Transfer or EFT (Electronic Fund Transfer) to any of our ............, ......... bank accounts (TL).
- You can benefit from online single payment opportunities for all kinds of credit cards with your credit cards through our website. For online payments, the amount will be debited from your credit card at the end of your order.